The Director of Education is the TCDSB's Chief Executive Officer. The director is the one and only employee of the TCDSB hired by the board of trustees. They are responsible for overseeing the operations of the school board and carrying out of the board's stated Mission and Vision.
The director is the final escalation point for resolution of student and school issues. For more information, visit the Council of Ontario Directors of Education (CODE) website.
School superintendents are responsible for groups of schools (called 'areas') in the TCDSB. Your local school superintendent and their contact information is included at the bottom of your school's board website page.
The local school superintendent is the next level of escalation if your student or school issue cannot be resolved by the teacher or school principal OR if the issue is broader than one school.
Superintendents are also often responsible for overseeing board-wide programs, including Special Education, Safe Schools, Parent Engagement, Curriculum and Nurturing our Catholic Community. There are also business services superintendents, including HR, Technology, Planning & Development (school physical improvements and new schools)
For a full list of superintendents and their email addresses, visit the board's Senior Leadership Team page.
For more information, visit the Ontario Public Supervisory Officers’ Association.
The school principal is the head administer and head teacher of a school. They:
Principals are the first level of escalation, after the classroom teacher, when it comes to resolving issues or concerns related to a student or school-related matter.
For more information, visit Catholic Principals Council of Ontario
Teachers are responsible for:
The classroom teacher should be the first point of contact when it comes to resolving issues or concerns related to a student or classroom matter.